Features

Making your customer reviews your unique value proposition and competitive advantage

Monitor and Manage your Ratings & Reviews across multiple supported platforms from The Trustmetrics Dashboard.
Read and reply to your reviews directly from Trustmetrics.
Tag and categorize your reviews for easier reporting and insights. For example: Tag by department, division, product or even account/sales rep.
Trustmetrics keeps your reviews and replies automatically synchronized across multiple supported platforms.
Upload your customer list or set up a simple automation* to collect reviews from your customers via email.
Select your favorite reviews, add them to one of our many super cool widgets and showcase it on your website to build social proof.
Showcase a rating badge on your website to build trust and credibility.
Get a weekly digest of your reviews.

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Scale Up Review Collection. Automate Social Proof.

FAQs

Customer reviews offer genuine feedback from your users, showcasing the trust and satisfaction they have with your brand. When leveraged correctly, this feedback can set you apart from competitors by highlighting your commitment to customer satisfaction.

In an era where consumers heavily rely on peer reviews, showcasing positive feedback and actively responding to concerns can position your brand as trustworthy and customer-centric, giving you an edge over competitors.

Absolutely! Highlighting positive testimonials in your marketing materials can help validate your product or service's value to potential customers.

Offer incentives, make the review process simple, and consistently remind them through follow-up emails or prompts after they have availed themselves of your service or product.

Embrace negative reviews as an opportunity for growth. Reply them promptly through Trustmetrics, show genuine concern, and take actionable steps to rectify issues. It demonstrates transparency and commitment to improvement.

Ideally, reviews should be checked daily, ensuring timely responses to both positive feedback and concerns. Consistent engagement shows active brand involvement.

Displaying genuine customer reviews and ratings through widgets and badges offers social proof. New visitors will see that real people have used and endorsed your product, increasing their trust in your brand.

Trustmetrics offers tools to seamlessly collect, manage, and showcase reviews, turning feedback into a strategic asset for your brand.

Potential customers can see real users, their genuine reactions, and sometimes even the product or service in action. This visual evidence can instill greater confidence in the product's effectiveness or quality.