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Inbox

Read every location without a new login

One list shows the Google reviews for every place you connect, so you can see which site needs a reply.

The inbox lists Google reviews for each location you connect. New reviews land in your inbox automatically. They are not a live feed from Maps. Competitor tracking on Growth and Scale is rolling out. Growth is 3 per location. Scale is 5. AI drafts a reply to every review. Approve it, copy it to Google in a click, and TrustMetrics tracks your response rate.

Start your 14-day trialChoose GrowthSee pricing

Stop opening a login for every site

You open one profile, then another, and a 1 star review can wait while you serve the next customer. One list would show the location that needs a reply.

Steps

How it works

  1. 01

    Connect the profile

    A location is one Google Business Profile that you connect in TrustMetrics.

  2. 02

    Open home

    Needs you shows what is waiting. You also see recent activity and review request results. You still approve each reply.

  3. 03

    Wait for the sync

    New reviews land in your inbox automatically.

  4. 04

    Work the list

    AI drafts a reply to every review. Approve it, copy it to Google in a click, and TrustMetrics tracks your response rate.

The app

See the real app

This screen is from the app, with sample data.

Reviews inbox for Riverside Dental, with sample data.
Real app, sample data

Also included

A draft waits for you

AI drafts a reply to every review. Approve it, copy it to Google in a click, and TrustMetrics tracks your response rate.

Sample data

Built for

One site, many sites, or an agency

Local owners

A clinic, a shop, a salon, or a trade.

Multi-location operators

One inbox, and a view of which site is slipping.

Agencies

No limit on clients. 5 seats. Not white-label.

Billing

No surprises on billing

  • Prices are in US dollars and exclude tax. A UK company pays UK VAT on top.
  • We don't offer refunds. You can cancel any time from Billing. You keep access until the end of the period you've paid for.
  • Cancel before the 14-day Starter trial ends and you won't be charged.
  • Starter includes 3 locations and 3 seats.
  • Only Starter has a 14-day trial. A card is required. One trial per customer.
  • About 3 days before the first charge, we send an email. It shows the plan, the amount, and the date. It also has a link to manage or cancel.
  • Annual billing charges for 10 months. That is 2 months free.
  • You can cancel any time from Billing.
  • Billing opens the Stripe customer portal.
  • Cancel takes effect at the end of the paid period.
  • You keep access until then, and you can undo the cancel before then.
  • Nothing is deleted.
  • There is no contract and no minimum term.
  • We do not gate reviews.

Answers before you pay

Are my reviews live from Google Maps?
No. New reviews land in your inbox automatically. They are not a live feed from Maps. Competitor tracking is rolling out on Growth and Scale.
Is this allowed by Google?
You may ask a customer for a review, and you may not pay for one. Do not send the public link only to happy people. TrustMetrics does not gate reviews.
Do I need to be technical?
You sign in with an email code, then add a location and connect Google.

Start collecting reviews on Starter

The 14-day trial is only on Starter, and a card is required. One trial is allowed per customer.

Start your 14-day trialSee pricing
Sample data